Segment the list
We find past customers, lapsed accounts and old opportunities worth contacting.
Customer reactivation
Win back the customers you already earned.
The easiest new business is usually with people who have already bought from you. We identify customers who have gone quiet and reach out with a relevant reason to come back.
Get a free growth planFree | Takes 2 Minutes | Report Emailed to You- Revenue from relationships you already have
- A cleaner, more useful customer list
- A campaign you can run again every year
The problem
Where this usually goes wrong.
Past customers have not heard from you since their last order.
Old quotes and lost deals are never revisited.
Customer data sits in a system nobody mines.
Every one of these is fixable. Here’s what we put in place.
What’s included
Everything you get with this service.
Reactivation messages
Emails and texts with a genuine reason to reconnect: a new capability, a check-in or an offer.
Timed follow-up
A short sequence, not a single email.
Response routing
Replies go to the right person with the customer’s history attached.
Our process
Three steps, start to finish.
1
Find
We pull and clean the list of people worth reaching.
2
Reach out
We send a short, relevant campaign.
3
Hand off
Interested replies go straight to sales.
Outcomes
What you can expect
- Revenue from relationships you already have
- A cleaner, more useful customer list
- A campaign you can run again every year
Where it fits
Part of Engagement: build trust. stay connected.
Turn your expertise into ongoing communication that keeps your business relevant throughout the buying cycle.
Related services
More in Engagement.
Everything we build plugs into the rest. These services pair naturally with this one.
FAQ
Good questions. Straight answers.
That is normal. Cleaning and organizing it is the first step, and it pays off beyond this campaign.
Not sure where to start?
Get your free growth plan. It takes two minutes and the report is emailed to you. You will see whether this is your biggest opportunity or whether something else should come first.
Get a free growth planFree | Takes 2 Minutes | Report Emailed to You