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AI chat and voice

Answer every visitor and every call.

Buyers have questions at all hours. We set up AI chat on your site and AI voice on your phone line, trained on your business, to answer accurately, collect details and hand off to your team when a person is needed.

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  • Questions answered at any hour
  • Fewer missed leads from chats and calls
  • Your team freed from repetitive questions
The problem

Where this usually goes wrong.

After-hours visitors and callers get no answer.

Staff spend their day answering the same basic questions.

A generic chatbot gave wrong answers and was switched off.

Every one of these is fixable. Here’s what we put in place.

What’s included

Everything you get with this service.

01

Trained on your business

Answers drawn from your services, policies and content, with limits on what it will say.

02

Lead capture in conversation

Name, need and contact details collected naturally and saved to your CRM.

03

Voice assistant

Answers calls, handles common requests and takes messages when your team cannot.

04

Human handoff

Clear rules for when and how a conversation goes to a person.

05

Conversation review

Transcripts you can read, so you see what buyers are asking.

Our process

Three steps, start to finish.

1

Gather knowledge

We collect the information and rules the assistant needs.

2

Configure and test

We set it up and test it against real questions.

3

Launch and review

We go live, read conversations and improve its answers.

Outcomes

What you can expect

  • Questions answered at any hour
  • Fewer missed leads from chats and calls
  • Your team freed from repetitive questions
Where it fits

Part of Conversion: turn interest into revenue.

Connect lead capture, CRM, AI and automation so opportunities are responded to, nurtured and moved toward the sale.

FAQ

Good questions. Straight answers.

It says so, takes the visitor’s details and passes the question to your team. It is set up not to guess.

Not sure where to start?

Get your free growth plan. It takes two minutes and the report is emailed to you. You will see whether this is your biggest opportunity or whether something else should come first.

Get a free growth planFree | Takes 2 Minutes | Report Emailed to You